Daan Smans

Daan Smans
  • Manager Digital Operations – Field Expert, Thyssenkrupp Elevator AG

Daan Smans, Manager Digital Operations – Field Expert, Thyssenkrupp Elevator AG
Daan Smans is Manager Digital Operations – Field Expert within the Field department at thyssenkrupp Elevator AG, Essen, Germany. With customers in 150 countries and sales of 7.2 billion euros in fiscal 2014/2015, thyssenkrupp Elevator is one of the world’s leading elevator companies. Mr. Smans has a strong Field Service background, combining both operational experience as well as international project management. He joined thyssenkrupp in 2011, holding various positions in the Netherlands before joining the headquarters in Germany in 2014. In his current position, he is responsible for the Global Process Harmonization and Field Integration of digitally optimized field service processes, coordinating global teams and common activities to foster and develop the aspects of digitization within the Field Service strategy to achieve common targets. Currently, his main focus is with the thyssenkrupp MAX project, the first IoT-based predictive maintenance application in the elevator business.

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